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FaVic.com's Privacy Statement

FaVic.com is firmly committed to protecting the privacy of its customers. FaVic.com is the sole owner of the information collected on this site. We will not share, sell, or otherwise distribute the financial or personal information of our customers, to any other organizations in any way other than what is disclosed in this document.
This privacy statement discloses the privacy practices for http://www.FaVic.com. If you have questions or concerns regarding this statement, you should first contact the FaVic.com Privacy Department by email at privacy@favic.com. In accordance with COPPA, FaVic.com does not, at any time, knowingly collect information from, or market products to, children under the age of 13.

All financial and personal information collected by, and on behalf of, FaVic.com is held in the strictest confidentiality. Any information, such as an email address, billing and shipping addresses, and other contact information, submitted via a download form, purchase form, beta team registration, or newsletter subscription, remains the sole property of FaVic.com.This information is used to help us process payment and to send registration information to our customers.

Further, any third party personally identifiable information, submitted on your behalf by an outside party (e.g. in the case of the "tell-a-friend" feature) is treated with the same care as primary information. Any email addresses collected via a third party will be used to send a one time, invitation email. If you decide you do not want to be contacted again by FaVic.com, just ask for it at mailinglist@favic.com.

If, at any time, FaVic.com is going to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not we may use your information in this different manner. In addition, if FaVic.com makes any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases when we post the notice we will also email those users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

There are also instances when FaVic.com will use a "cookie" in order to track web site usage. These cookies do not collect personal information and are usually terminated once customers leave the site. These cookies record the time of your visit, the date, the "referring" page that brought you to our site, and the IP address that your ISP has assigned to your computer at the time of your visit. This anonymous information is used to assist us in refining our web sites to create a better user experience.

In some areas of the web site, FaVic.com may choose to link to other web sites. We cannot be responsible for any of the content on these external sites. We are also not responsible for the privacy policies in place on these sites. We would encourage any user to read and understand the privacy policy of any third party web site before searching too deeply into that content.

To further protect the privacy of our customers, access to information by our employees is restricted within the company. Only selected employees with an absolute need to use that information, in order to better serve customers, are able to view any personal details submitted.

From time to time, FaVic.com will request more specific information about our customers. This is done in the form of surveys and is completely voluntary. The information gathered in these surveys helps us determine who our customer base is and what their needs are. By compiling this data we can work to improve customer experiences with the company.

Personal information provided by customers are sometimes used to contact individuals regarding new information about FaVic.com products. Anyone contacted by FaVic.com with product information can request to be removed from further updates at any time. To be removed from FaVic.com's mailing list or to modify your information previously provided, please contact us at mailinglist@favic.com.

The same utility that will allow you to unsubscribe from any of our mailing lists will also allow you to change your valid email address.

More than anything, FaVic.com tries to treat its customers as each one of us would like to be treated. We value our privacy and we value yours, too. It is our goal to make your experience with FaVic.com a safe and positive one.

For more information on FaVic.com's privacy policy, please feel free to contact us at: privacy@favic.com or by calling 415 341 8517.

 


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Tell the webmaster Last update: August 18, 2004